Shipping policy

Free shipping to France and the EU

Delivery is free to France and all European Union countries, with no minimum order.

Supported destinations

France, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Australia, Canada, Hong Kong, Israel, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Switzerland, United Arab Emirates and United States have configured shipping rates.

Availability depends on the address, dispatch location and total package weight. Some carts may have no available rate. Enter your delivery address at checkout to see available methods and the final charge. If no shipping option appears, contact STB before ordering.

STB’s €10 contribution outside the EU

For supported non-EU destinations, STB contributes €10 towards shipping. The customer rate shown at checkout already includes this contribution; it is not an additional discount to claim. Fixed rates depend on order weight and dispatch location. USA-warehouse rates use a fixed USD equivalent set when the rates are configured. Taxes and import duties are separate unless included at checkout.

Africa, including Sierra Leone

Shipping to Africa is not yet active at checkout. Contact STB before ordering for an African destination. We do not currently offer worldwide shipping. African destinations are excluded from free-shipping offers, including after their shipping rates are activated.

Indicative transit times

For eligible orders dispatched from France, estimated carrier transit is approximately 2 days with Colissimo delivery or 4 days with Mondial Relay collection in France; approximately 3 days with Mondial Relay delivery or 2 days with UPS collection in the EU; and approximately 3 days with FedEx delivery in the UK. These estimates begin after dispatch and are not guaranteed arrival dates. Method availability depends on address and package weight.

Order preparation time is additional. Weekends, customs and carrier delays may affect arrival. For other international destinations or an event deadline, contact alpha@stbwears.com with the product, size and destination before ordering.

Dispatch, pre-orders and tracking

In-stock orders are dispatched within a maximum of 3 working days after payment confirmation. Working days are Monday to Friday, excluding public holidays. Carrier delivery time is additional and starts after dispatch.

Pre-order products follow the estimated dispatch date stated on the product page. Tracking is provided when available.

Customs and import charges

Orders delivered outside the EU may incur customs duties, taxes or carrier handling fees. These are the customer’s responsibility unless included at checkout.

Help and address changes

Email alpha@stbwears.com with your order number. Address changes may not be possible after dispatch.